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Consulting and DesignThe objective of our Consult and Design services is to deliver communications solutions that address your business problems and objectives. Our consultants will work with you to understand the pain points and challenges your business faces and assess your current process, operations, staffing, communications, information and technology requirements to ensure we design solutions to meet your specific business needs.

Our team will also assist you in developing a business case for the proposed solution, illustrating the return on investment to your organization’s decision-makers. This includes the identification and assessment of potential issues and risks that need to be addressed and managed to ensure the success of your communications and IT solution.

Finally our team of experts delivers detailed solution designs, including solution architectures and specifications, providing you with a clear roadmap for turning your requirements into tangible business solutions.

MaintenanceReduce costs, minimize risk of downtime and gain the convenience of a single point of contact for multi-vendor network maintenance with Vitel’s flexible support plan options.
Vitel’s Network Support Services, part of the Services offering, provides a flexible maintenance portfolio that enables you to achieve maximum value from your network investments by delivering dependable in-service levels and improved network performance. The Network Support Services portfolio provides offerings for technical support, repair and return, sparing and software management.

Vitel’s Network Support Services portfolio provides the convenience of a single point of contact for the support of multi-vendor networks with the flexibility and choices in maintenance plans tied to Service Level Agreements (SLAs). You get the support services and priority you need depending on criticality to your business.

Key Feaures

  • Reduce costs while ensuring reliable support.
  • Minimize risk and get a single point of contact.
  • Simplify your support without losing flexibility.
  • Reliable support for your network tied to an SLA.